PRIVACY POLICY

Arnold Kontz Group respects the privacy of all individuals who visit its websites. Any information collected about you will be used to offer you new services, inform you about our new products, and optimize our service quality. Your data will be used in accordance with applicable European Union standards and local and national standards. Your data will not be distributed to individuals outside of Arnold Kontz Group, companies related to Cycles Arnold Kontz, partners, or distributors.

The purpose of this privacy policy is to describe the types of information we collect when you visit our site and to explain how we use that information.

DATA PROTECTION

We protect data in strict compliance with the principles of European Union data protection directives.

Any information you choose to provide to us about yourself will be stored on a protected computer server in Denmark.

The server software (SSL) encrypts all information you provide to us.

This ensures, among other things, that the data we hold about you is processed lawfully and fairly. All personal data must be accurate, exact, and concise. We will update this data and retain it only for as long as necessary. We will keep this data in a secure location to prevent unauthorized access.

Arnold Kontz Group will not share or rent your information to third parties without your consent. We may share general information about the profile of our site visitors with our partners or third parties without the possibility of identifying individual visitors.

It is possible to visit our site without providing contact details. However, if you do not register your contact details, you will not be able to receive further communications from us.

 

WHAT PERSONAL INFORMATION IS COLLECTED?

We collect your personal information on a registration form.

This information includes your first name, last name, postal address, country, and email address.

We use this information:

  • to make your visit to our site more pleasant.
  • to send you accurate information about our products and services.
  • to inform you by email about promotions or products and services.

If you choose to receive information or any other communication from Arnold Kontz Group, you can select this option by checking the corresponding box on the registration form. You can also inform us by email at dataprotection@arnoldkontz.lu at any time if you no longer wish to receive communications from us.

If you have authorized us to use your personal information for the aforementioned purposes, we may transfer this information to any company or organization to whom we entrust the responsibility of processing email marketing communications or any other direct marketing communication. In this case, we guarantee that these third-party companies processing your information comply with the GDPR*. Of course, you can always assert your right to object to such processing via the address dataprotection@arnoldkontz.lu.

OTHER INFORMATION COLLECTED DURING YOUR VISIT TO OUR SITE

Each time you browse the Arnold Kontz Group website, read pages, or download information, our computers automatically record information about your visit from the computer you use to visit our site.

This information does not identify you personally. It simply tells us how many internet users visit our site and the types of computers they use. With this information, we can improve our site for the benefit of all visitors and make it more useful for you.

This information includes:

  • Date and time of access to our site.
  • Number and identification of pages visited during a 'session' on our site and duration of the visit.
  • Your internet domain name (this may be your internet service provider such as aol.com or your workplace) and the 'IP' address (this is a number assigned to your computer each time you surf the web) that allows you to access our site. The IP address is collected for security purposes (traceability, protection against attacks, etc.).
  • The internet browser you use (e.g., Microsoft Explorer or Netscape) and your operating system (e.g., Windows 98).
  • The site you visited before connecting to arnoldkontz-group.com (e.g., Yahoo if you found us through a search engine).

USE OF COOKIES

We may use cookies on the www.arnoldkontz-group.com website.

A cookie is a string of letters and numbers created by our website and stored on your computer when you visit our site. The cookie does not collect or contain personal information and does not pose any protection or virus risk to your computer.

When you revisit our site, the cookie associates your computer with the information you gave us during your first visit or registration, thus helping us remember you. This saves you time.

Naturally, you can continue to use the site even if you have chosen not to accept the cookie on your browser.

DATA PROTECTION FOR PIXEL LABELS

We may use what are called pixel labels. These are small graphic data files that allow us to monitor the use of our websites. With the help of pixel labels, certain information can be gathered, such as the IP address of the computer that downloaded the page containing the pixel label, the URL of the page on which the pixel label was displayed, the type of browser with which the pixel label was retrieved, and the identification number of cookies that were previously placed on the computer on the server. In HTML-enabled email correspondence, installation detection technology can be used. This technology can monitor, based on pixel labels, whether you have received and opened your email message.

ADDITIONAL QUESTIONS REGARDING PRIVACY?

As a private individual, you have a right to access and correct your data. You also have the right to ask us not to use your information by indicating it on the registration form.

If you have any further specific questions that have not been addressed in this section, please write to the following address:

Arnold Kontz Group

Ref: Data Protection

186, route de Thionville

L-2610 Luxembourg

*GDPR: General Data Protection Regulation